Support

We're here
to help.

Have a question, hit a bug, or just need a hand? Browse the FAQ below or send us a message directly.

Common questions

Is there a free trial?

Yes - you can try SimplInvoice free before any billing starts. No credit card required to sign up.

Can I cancel anytime?

Absolutely. There are no contracts or lock-in periods. Cancel from your account settings whenever you like.

How are invoices delivered to my clients?

SimplInvoice sends a PDF invoice directly to your client's email address. They don't need an account to receive or view it.

Is there a limit on invoices or clients?

No limits on either plan. Send as many invoices as you need, to as many clients as you have — the price never changes.

Can I add my logo and business details?

Yes. Your business name, logo, and contact info appear on every invoice you send, keeping things professional.

How does payment collection work?

SimplInvoice integrates with Stripe on both Pro and Pro+. Connect your Stripe account and clients can pay directly from their invoice. Pro+ adds card on file and automatic charging for recurring billing.

What's the difference between Pro and Pro+?

Pro ($8/mo) covers invoicing, time tracking, Stripe payments, branding, and priority support. Pro+ ($16/mo) adds card on file with automatic charging, invoice templates, recurring invoices, and quotes & estimates.

What happens to my data if I cancel?

Your invoices and client data remain accessible for 30 days after cancellation so you can export anything you need.

I found a bug. What should I do?

Please use the contact form below and select "Bug report" as the topic. Include what you were doing, what you expected, and what happened instead.

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message

Have a question not answered above, or need help with something specific? Fill out the form and we'll get back to you quickly.

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No credit card required. Plans from $8/mo after your free trial.